Frequently Asked Questions
General
We offer 1:1 tutoring for all K-12 subjects, including AP-level, and standardized test preparation for the SAT and ACT, plus all levels of the SSAT and ISEE and the HSPT. We also provide study skills coaching and support for students with learning differences.
For the most ease, we recommend families consider online tutoring. We also offer in person tutoring services in the Bay Area and Los Angeles, and tutors in those areas may come to your home or can work on your child's school campus with written permission from the school. We do not have any tutoring centers.
We currently use Zoom for online tutoring, in addition to a number of additional online resource to optimize tutoring sessions. Our online tutors are trained in order to engage their students in online sessions to make them as efficient and productive as in person sessions. To learn more, please take a look at our video here.
Possibly. It’s more likely we will be able to fill a same-day request for online tutoring. In addition, for same-day tutoring requests we charge a $75 “rush” fee.
Process
Here is our process:
- We start with an initial phone consultation and ask questions to help us get to know your child's learning profile better and can make specific educational recommendations as needed.
- If Tutor Corps is a good fit, we will email a link to our registration page, which takes no more than five minutes to fill out. This process includes agreeing to our terms of service and paying a $25 registration fee.
- Once we receive the completed registration form, we work on finding an appropriate tutor, which can take anywhere from 0-3 days. Once we have a tutor match, we will call with our recommendation and then send an introductory email that includes the tutor’s contact information and a short biography.
- The tutor will then contact you within 24 hours of that email being sent to confirm logistics for the first session.
- Following the session, we will call to check in and see how everything went. If you’re happy with your tutor then we recommend scheduling weekly sessions at consistent times. You schedule directly with the tutor. If you aren’t happy with the tutor match then we will rematch with a different tutor. Additionally, our guarantee promises to fully refund your first three sessions if you aren't completely satisfied with our tutor's work.
During our intake process we will make sure to match you with a tutor who has the availability you originally requested. Once we have shared the tutor’s contact information with you and send an introductory email, you may schedule with the tutor directly. Ideally you will schedule consistent weekly sessions. However, if you would like to add more sessions or reduce sessions, please communicate directly with the tutor to figure out scheduling for those changes.
You pay us and we pay the tutor. You can pay via credit card. We invoice at the end of every month for all sessions.
Only upon request. Tutors may charge for additional time if a parent requests that they meet or talk with the teachers extensively.